What's New!

Bus Stop Improvement Project (BSIP)

Artistic canopies, seating and real-time arrival information coming to a bus stop near you.

Bus Stop Improvement Project (BSIP)
Big Blue Bus has begun the improvement of about 200 bus stops around the City of Santa Monica. This process is expected to take up to two years.

What should I expect?

BBB is installing the new amenities in waves of 6 to 12 stops at a time. For routine construction, stops are expected to be closed for three to four weeks. 

During this time, we apologize for the inconvenience, but in general, we ask that customers board and exit at the nearest alternative stop.  Based on what we have observed first hand and rider feedback, we have decided to open temporary stops at critical high-volume stops where the distance between stops or passenger boardings warrants doing so. We will continue to evaluate whether to open temporary boarding locations for low-volume stops under construction on a case-by-case basis.

At your new ADA-compliant bus stop, you will notice the following:

  • Artistic canopies
  • Route information
  • Seating
  • Trash and recycling containers
  • A no smoking sign

At heavily utilized bus stops, you will also find additional seating, lighting and/or signage that provides real-time bus arrival times.

Now Open!

BBB opened these locations on Thursday, July 24:
  • Lincoln at Montana (northbound)
  • Montana at 11th (both directions)
  • Montana at 15th (both directions
  • Ocean Park at 21st (toward downtown Santa Monica)
  • Ocean Park at 25th (both directions)
  • Ocean Park at Centinela (toward downtown Santa Monica)
  • Santa Monica at 11th (toward downtown Santa Monica)
These locations opened earlier in July:
  • Montana & Euclid (both directions)
  • Ocean Park & 11th toward downtown Santa Monica
  • Ocean Park & 14th (both directions)
  • Ocean Park & Centinela toward Westwood
  • Ocean Park at 11th (toward UCLA)
  • Ocean Park at 5th (toward Santa Monica)
  • Ocean Park at Lincoln (toward Santa Monica)
  • Pearl at 14th (toward Santa Monica)
  • Pico at 10th (both directions)
  • Santa Monica & 16th toward downtown Santa Monica
  • Santa Monica & Centinela toward downtown Santa Monica
  • Wilshire & 24th toward downtown Santa Monica
  • Wilshire & Yale toward downtown Santa Monica 

Which stops are closed?

The following stops are closed (as of July 25, 2014):

      Along 20th

    • At Washington toward Santa Monica College (board instead at Idaho or California) - Reopen 7/30 (estimated)

        Along Wilshire : 

      • At 11th toward UCLA (board instead at Lincoln or 14th) - Reopen 7/30 (estimated)

        Along Lincoln:

      • At Montana toward UCLA (board instead at Lincoln & Idaho or at Montana & Euclid)
      • At Ocean Park toward Santa Monica*; reopen 8/12 (estimated)
        • The temporary boarding location is adjacent to the construction site, in front of Albertsons effective July 17, 2014
      Lincoln NB at Ocean Park temporary loacation
      • At Pico toward LAX*
        • The temporary boarding location is adjacent to the construction site, up the street, in front of the former Tommy's/future Starbucks under construction; temporary boarding will move one block south, to Lincoln between Bay and Grant Street, on Thursday, July 24.
      Temporary boarding location for Lincoln SB and Pico
      Along Main Street
      • At Ashland toward downtown Santa Monica (board instead at Marine or Hill) - reopen 8/4 (estimated)
      • At Ocean Park toward downtown Santa Monica (board instead at Hill or Hollister) - reopen 8/4 (estimated)

        Along Pico:

        • At 18th toward Wilshire/Western; temporary boarding area just west of existing stop. Follow signs.
        Temporary boarding location for Pico EB and 18th St
        • At 18th toward Santa Monica; board instead at 17th St (both Route 7 and Rapid 7) or 20th (Route 7) and Stewart (Rapid 7). 
        Pico and 18th toward Santa Monica
        • At Dorchester (30th) toward downtown Santa Monica (board instead at 33rd or 28th*) - reopen 7/30 (estimated)

          Which stops are closing soon?

          BBB will be constructing stops at Santa Monica College this summer and anticipates beginning construction at the end of July or early August. More information to come.

          How will I know if/when my stop is closing?

          Ten to 14 days prior to the start of construction, we will install a temporary sign that tells you when your stop is closing and reopening, and alternative locations to board the bus. You may also subscribe to our BSIP-only email list. 

          What if I am unable to walk to the stop prior or after my usual bus stop?

          The Big Blue Bus will not allow passengers to board or alight at bus stops currently closed for construction. As in any construction zone, there are safety issues that are unpredictable. In consideration for our riders who may not be able to travel to a further to a different bus stop, please review the following about additional mobility options

          • Dial-A-Ride for Santa Monica Residents: The City of Santa Monica and WISE & Healthy Living, offers a shared-ride service with curb-to-curb transportation to destinations within Santa Monica. The program is intended for adults over the age of 60 and for disabled individuals over the age of 18. 
          • Dial-A-Ride for riders traveling in Los Angeles County: Access Services provides a curb-to-curb shared ride service for eligible riders. The evaluation includes criteria such as a person's ability, without the help of another person, to get to and from a bus; get on or off an accessible bus; or understand which bus to get on and when to get off. Please note, you will complete Access Services's application process for eligibility.
            •  Volunteer Driver Programs: These are community-based transportation services in which friends and neighbors volunteer their time and car to help riders travel to places they need to go.
              •  iTN Greater LA serves people 65 years and older, and adults with visual impairments, in the communities of  Brentwood, Culver City, Mar Vista, Pacific Palisades, Palms, Santa Monica, Venice and West LA.
              •  Jewish Family Services serves mobility-impaired adults 65 and older who live in West Los Angeles.
            • Other Transportation Options. 
              • Access Customer Service provides riders with information on public and private providers of accessible transportation. Phone: 800-827-0829 (TDD: 800-827-1359)
              • RIDEINFO (the Local Transit Services Directory) provides a referral service that matches an individual's transportation needs with available resources like Dial-A-Ride, Lift Van/Shuttle, and Taxi services.
              • Taxis. The City of Santa Monica operates a taxicab franchise system. A listing of companies authorized to pick up passengers in Santa Monica, along with rates, is here.

            Why are you only building 10 stops at a time?

            We thought through how many stops we could improve simultaneously before the impacts of construction became too inconvenient.

            How much does this project cost? Who is the funder?

            The project is funded primarily by the federal government. Construction is approximately $7 million dollars to improve bus stops wtihin the City of Santa Monica.

            I have questions or comments.

            For bus stop specific construction-related questions, please call our project managers at (213) 820-5889 or (310) 740-6277.

            For questions about BBB customer service, contact us through our website or dial 310-451-5444.

            You may contact us on Twitter (use @smbsip or #smbsip), but please note that our response time may be shorter through email or phone.

            Tell me more about the design.

            Lorcan O’Herlihy Architects (LOHA) was chosen to work with City staff to design the new stop amenities. LOHA was directed to develop designs that would

            • Enhance the streetscape
            • Consider physical constraints of the streets
            • Allow for maximum visibility to businesses and signage located around it
            • Feature the use of alternative energy
            • Be as impervious to vandalism and loitering as possible
            • Offer easily readable and aesthetically pleasing transit information
            • Be simple and cost effective to maintain and service
            • Adhere to ADA regulations
            • Adapt to current & future transit technologies

              The design chosen met the criteria above. Called "The Blue Spots", the shelters and information signs have flexibility, offer visibility, and information to transit riders.

              The project design was a result of extensive outreach to a great number of stakeholders, including riders, City Council officials, business owners with storefronts behind bus stops, and more. 

              True to the iterative community engagement process, BBB has been making ongoing adjustments to the design of the new bus stops although construction is already underway. These changes include the design of the seats and their placement (so as to avoid blocking the sightline of the bus for both drivers and riders); it will also address customer demand for additional shade from the sun at low-volume bus stops. 

              BBB Projects & Initiatives

              Bus Stop Improvement Project (BSIP)
              Bus Stop Improvement Project (BSIP)
              Through BSIP, we are upgrading our stops to create a safe, secure and welcoming place to wait for transit.