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Employee Spotlight: Meet our team

Get to know the team working behind the scenes to provide Customer Service and Government & Community Relations support. We work on a answering Big Blue Bus questions, big and small, and to keep you informed of important initiatives, news updates and service impacts!

 Suja Suja
Suja has been with the BBB for about 3 years and has the honor and privilege of managing the Government and Community Relations team. Her favorite mode of travel is by bicycle. In her free time Suja enjoys traveling and discovering new places to eat.
   aimee pic 4 Aimee
Aimee works with BBB's customer service team on external communications and marketing programs to share information with existing customers and to attract new transit riders. You might see Aimee around town jogging, rollerblading, or on the bus with a fold-up bike.
         
 Jennie Jennie
Jennie is the Community Relations Coordinator and develops and executes both marketing and public information campaigns for BBB. Communicating information to customers in a clear and fun way is both a joy and challenge. During her downtime, she enjoys running in Palisades Park and becoming an ice cream connoisseur.
   sirinya pic 2 Sirinya
Sirinya is the Transit Marketing Coordinator and works on initiatives to build ridership and to improve the customer experience. You can find her on BBB with her Xootr Scooter. She lives in Santa Monica and volunteers at the Santa Monica Animal Shelter in her free time.
         
 Cynthia Cynthia
Cynthia has been with BBB for almost 14 years as a Customer Service Representative. She assists customers with travel planning. Additionally, she makes sure customer feedback and inquiries are resolved in a timely fashion. She enjoys jigsaw puzzles, scary movies, and loves animals!
   Laurie Laurie
Laurie is BBB's in-house Graphic Designer. She creates print and digital media for BBB's marketing campaigns, maps and schedules, and bus stop displays. When she is not at work, you can find her enjoying the great outdoors with her tiny four-legged friend Juliet.
         
 Terry Teri
Teri is BBB's Administrative Staff Assistant. She is celebrating her 20th year of service at the City of Santa Monica. She loves the Dodgers, Lakers and is proud to be a U.S.C. alumnus. Go Trojans! She manages the Ad Sales program. Please contact her for all your bus advertising needs. For more information, visit bigbluebus.com/About-BBB/Advertising.aspx.
   Brian Brian
Brian is the GCR Intern. He develops creative content for BBB's website and social media channels to keep riders informed. When he is not in the BBB office, you will find him studying transportation planning at the University of California, Los Angeles. Go Bruins!

 


 

Key Departmental Contacts

  • Edward F. King, Director of Transit Services
  • Patrick Campbell, Chief Operations Officer
  • Suja Lowenthal, Government and Community Relations Manager
  • Advertising

Employment at Big Blue Bus

Interested in working for the Big Blue Bus? Visit the City of Santa Monica's Human Resources site for information on job opportunities and more.

Female-in-wheelchair-boarding-bus-and-two-seniors-riding-bus
Customer Service:
310 451-5444

1660 7th Street, Santa Monica, California 90401
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